Your Voice Data.
Complete
Intelligence.
Every call becomes a structured intelligence record — transcripts, QA scores, sentiment, keywords, and summaries — processed instantly on your infrastructure.
Every Dimension of Your
Voice Operations, Measured
The Co-Pilot ingests every call and produces a rich intelligence record — automatically, in real time, stored on your infrastructure.
Auto Transcription
Every call transcribed in real time with speaker diarisation, confidence scores, and timestamped turns.
Sentiment Analysis
Per-turn and aggregate sentiment across the full call arc. Detects frustration escalation in real time.
Intent Detection
Configurable keyword libraries for compliance monitoring, product mentions, and custom business signals.
Automated QA Scoring
Customisable QA rubrics scored on every call — greeting adherence, empathy markers, and resolution quality.
Call Summary & CTA
AI-generated call summaries pushed to your CRM automatically with next-best-action CTAs.
Trend Analytics
Real-time and historical dashboards for call volumes, agent performance, and language distribution.
Every Call. A Complete Intelligence Record.
Within 30 seconds of a call ending, the Co-Pilot produces a fully structured intelligence record — no human review required, no data leaving your perimeter.
The ROI of 100% Call Intelligence
Reduction in Manual QA Cost
Automated 100% call scoring eliminates large QA teams reviewing 2–3% samples.
Improvement in Agent CSAT
Targeted coaching from real call data drives measurable CSAT uplift within 60 days.
Faster Compliance Audit
Searchable transcripts and keyword flags make regulatory audits 3× faster with zero manual review.
See the Co-Pilot
Dashboard in Action
Request a live walkthrough with real call data from your industry.